Common Problems With Garage Doors

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Garage doors are a standard with most homes now. Having a garage is a great addition to your home. You can park your car in it, or you can use it as a storage area. Roller doors are the most common door that you will find on modern garage doors. But do you know the most common problem with garage doors? It is when the door gets stuck in the open position. It may be fully open or partially open, which can cause a concern. The last thing you want is for your garage door to be stuck in the open position, especially if you need to leave the house. If your garage door is stuck in the open position, there are a few things you can do to try and fix the problem. If these do not work, you may need to call in a technician to assist.

Check the photo sensors

One of the most common reasons that your garage door is stuck open is due to the photo sensor being dirty. The photo eye sensors are located on either side of the garage door. 

Take a dry, clean cloth such as a microfibre cloth and gently wipe the sensors. Once the sensors are clean, if your garage door still won’t move, it is time to inspect the sensors a little more closely. 

When the sensors were originally installed, they should have been bolted or screwed into place. If they have lost a screw or one has come loose, it can cause the sensors to be off balance and not in place. This can cause the sensors not to be alignment and in turn not work properly.   If you can see that the alignment isn’t correct, gently try to bring the misaligned sensor back to its rightful place. Ideally, the two photo eye sensors should be aligned at the same angle and facing the same direction.

Check the area is clear

Another reason that your garage door might be stuck open is because the photo sensors are picking up that there is something in the way of the door closing. 

The sensors are designed to detect if there is a person or object in the area where the door will close. If they are registering that there is something there, the door won’t close and will stay open. 

Check to see if there is anything impending the door that the sensors could be picking up. Once the area is clear and there is nothing in the way, try the door again.

Look for damages 

If you have cleaned the sensors and there is nothing in the way of the roller door but it is still not closing properly, there may be a mechanical issue. 

Damages such as loose springs, broken wires or broken cables can cause your garage door to not work correctly.

If you do notice that there is something broken or there is damage, it is best to call in one of the Purple Patch Doors technicians to check out the issue. We can discuss with you the problem, our recommendations for fixing it and provide you with a quote as to how much it will cost. 

Some of the common damages that occur for garage roller doors include:

  • Broken or stretched out torsion springs
  • Unusual noises when the door goes up and down, such as screeching or squeaking
  • Bent rails
  • Broken cables
  • Damage to the door itself, such as warping or cracks that interfere with its ability to move up and down.

If not corrected, these issues can cause further damage to your garage door if you try to continue using it. If you notice any of these issues, give the Purple Patch Doors team a call to organise someone to come out. The earlier we fix the problem, the less hassle it is for you.

It is important to have your roller door in good working condition. It is a way into your garage and in some instances into your home. Don’t risk unlawful entry to your garage or home because of a faulty door. Book in regular services and have the team fix any issues you are having.


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